This book is organized and laid out to provide information in quickly understandable chapters and in sections within chapters. Each chapter stands on its own and provides a usable body of information on an aspect of the real-time enterprise. Chapters includes diagrams, tables, and lists to illustrate and summarize key points and real-world case studies and executive interviews to provide further insight into the subject matter presented in the chapter.

Readers of this book will:

• Gain a clear picture of how organizations can profit from use of real-time operations
• Appreciate the theory, technology, and business practices that underpin the real-time enterprise
• Learn a pragmatic and efficient approach for developing real-time systems in their own organizations

The author, Michael Hugos, is the chief information officer of Network Services Company, a $7 billion dollar distribution organization. He has over 20 years experience in applying technology to meet business challenges and he holds an MBA from Northwestern University’s Kellogg School of Management. His discussion of the real-time enterprise is a blend of both theoretical and practical perspectives based on his years of applying real-time concepts to actual business situations. He is also the author of Essentials of Supply Chain Management.