Booksellers

Keep up-to-date with Wiley’s extensive range of new and forthcoming titles across the Scientific, Technical, Medical, Scholarly, Professional and Education categories.

Basic Ordering Guidelines

If you are a bookseller and would like to place an order, check the status of an existing order, receive customer help or credit assistance, you can contact us:

By phone
Please call Customer Service at +44 (0) 1243 843291. When calling, please have your account number (or SAN), ISBN, and invoice or purchase order available.

By mail or fax
Orders can be sent to:

Wiley
European Distribution Centre
New Era Estate
Oldlands Way
Bognor Regis
West Sussex
PO22 9NQ UK

Fax: +44 (0) 1243 843302

By e-mail
email: customer@wiley.com

By EDI/PubEasy
John Wiley & Sons Ltd uses PUBEASY for electronic order processing with book shops. PUBEASY is an electronic ordering service, enhanced with Interent technologies, fast response ordering and other capabilities. Registration and use of the PUBEASY service is free to users (excludes private individuals).

www.pubeasy.com

John Wiley & Sons Ltd also uses more traditional EDI (Electronic Data Interchange) processing. This is done with larger retail chains and other major customers that require fast order processing and timely responses.

Both PUBNET and EDI streamline the labour-intensive ordering process allowing for better customer service.

E-commerce for Booksellers - The BIC e4books Guide
E4books is a project initiated by the Book Industry Commission (BIC) with the objective of ensuring that the book industry is able to trade electronically by the 1st May 2008. E4books is sponsored by the Booksellers Association, Publishers Association, Nielsen BookData, PubEasy, VISTA International and Waterstone's and is endorsed by the BA/PA Liaison Group.

Why is this important to you?
Because affordable and simple-to-use technology is now making the use of paper documents obsolete and prohibitively expensive. With a computer you can carry out many business functions without the retyping of critical information and transmit in seconds. Bookselling faces enormous challenges and must repond to them by eliminating uncessary costs and increasing efficiency. You will come under growing pressure from your suppliers to trade electronically as time goes on and, though it may be onerous in the short term to understand new ways of conducting your business, the benefits will soon be apparent: less time taken up with paperwork, lower costs, fewer errors, quicker transactions and a better service for you and your customers.

For the full report and guidelines including who to contact please click here

Bulk Sales, Special Sales, and Wholesale Discounts
Wiley offers discounts for bulk purchasers depending on quantity purchased, type of books, type of bookseller, reseller, or purchaser. For more information, please contact the appropriate person from our sales contact list.

Terms and Conditions of Sale
For all retailers, please consult our terms and conditions of sale.